Guides

Jira Service Management guides

Practical explanations of JSM workflows, with native Atlassian options and product-specific guidance clearly separated.

Illustration for the Jira Service Management bulk approvals guide

How to Bulk Approve Jira Service Management Requests in Cloud (Including Portal Approvers)

Jira Service Management Cloud supports native bulk approval from agent queues. Learn how that differs from the portal approver workflow and what options are available when portal approvers have several requests.

Two people reviewing approvals during a move from a server to the cloud

Moving from Jira Service Management Data Center to Cloud? Handling Bulk Approvals

Check migration scope, native agent approvals, portal access and practical acceptance tests before moving your approval process to Cloud.