Jira Service Management Cloud
Approval Queue for JSM
Your approvals. One Queue.
Review useful context, select up to 25 pending approvals and confirm your decisions together.
For portal approvers
Available now
Explore Approval Queue for JSMPezTech products
Find the right app for the job in front of you. Approval Queue is available now; our other products are in launch preparation.
Focused software for real work.
Jira Service Management Cloud
Your approvals. One Queue.
Review useful context, select up to 25 pending approvals and confirm your decisions together.
For portal approvers
Available now
Explore Approval Queue for JSMFreshservice
Know which ticket to work on next.
Bring priority, SLA and response signals into an assigned-ticket queue that explains its order.
For agents reviewing their assigned tickets
In Marketplace reviewNot yet available to install
Explore Work Next for FreshserviceFreshservice
Find unassigned work and follow-ups.
See tickets worth investigating, understand why they surfaced and open the native ticket to act.
For supervisors reviewing work and follow-ups
Launch in preparationNot yet available to install
Explore Triage Helper for FreshserviceEach available app is independently installed and licensed. Check the product page for its current availability.